Privacy Policy

Last updated: March 2026

At Kiara Fashions, your privacy is important to us. This policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, delivery addresses, and payment details. We also automatically collect browsing data such as IP address, browser type, pages visited, and device information via cookies and analytics tools.

2. How We Use Your Information

We use your data to process and fulfil orders, send order confirmations and shipping updates, provide customer support, personalise your shopping experience, send promotional communications (only with your consent), and improve our website and services.

3. Cookies

We use essential cookies to operate the website and analytics cookies (such as Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings. By continuing to use our site, you consent to our use of cookies as described herein.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers such as payment processors (Razorpay), logistics partners, email service providers, and analytics tools — solely to operate our business. These parties are bound by confidentiality obligations.

5. Data Security

Your data is stored securely with industry-standard encryption. Payment transactions are handled by PCI-DSS compliant processors and card details are never stored on our servers.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy or as required by law. You may request deletion of your data at any time, subject to our legal obligations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent to marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly.

8. Contact

For privacy-related queries, contact us at hello@kiarafashions.com.